How you can help us

  • Please notify the reception staff of any change of name and/or address or new telephone number.
  • Remember to cancel any appointments with the doctor or nurse if you are unable to attend.
  • Try not to save up all your problems for one appointment; if you require a longer appointment please ask when booking.
  • Please make one appointment per person. A doctor cannot see a whole family in one consultation.
  • Examination and treatment facilities are better at the surgery, please do not ask for a home visit unless absolutely necessary for medical reasons.
  • Don’t expect a prescription every time you see the doctor, sometimes a different sort of treatment – or no treatment at all, is more appropriate.
  • Remember the out of hours service is for urgent problems only. Please do not contact the emergency doctor for a second opinion or for anything that wait until the next working day.
  • Never share your medicines with anybody else, even if they seem to have the same problem as you – it could be dangerous.
  • Please let us know if you find any difficulties with the practice. We appreciate the opportunity to put things right.